Water Operator
Northwest Houston Office
17495 Village Green Drive, Jersey Village, Texas 77040
Katy Office
2002 West Grand Parkway North, Katy, Texas 77449
Phone: (832) 467-1599
Notice About Confidentiality of Customer Information
Online Customer Portal
Residents can create an account by visiting www.inframark.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.
How to create an account:
- Go to www.inframark.com/
- Click on Pay Your Bill, select your water District’s name
- Click on PAY ONLINE NOW
- Click on Sign up now
- Follow online instructions beginning with your security code from your most recent water bill.
Customer portal features include:
- Viewing real-time balance & transaction history
- Viewing current and past billing statements
- Viewing your water use history
- Updating your mailing address
- Signing up for eBilling