ISO Class 2 Rating

ISO Letter (PDF)

Award of Achievement

Dear Chief;

Texas Department of Insurance, and the Texas State Fire Marshal’s Office, we would like to extend our congratulations on your achieving an ISO Class 2 rating. You are among the select few to achieve a Class 2 rating in Texas. The community has achieved one of the highest Public Protection Classification ratings awarded by the Insurance Services Office and approved by the Texas Department of Insurance and are among the nation’s best.

An improved PPC rating can effectively lower the cost of property insurance rates for residential and commercial properties within the community. The citizens should be proud of the overall services that make the community a safer place to live and work. As a result of better fire protection, you will see lower insurance rates.

This award is presented to the City/Fire Department in official recognition of outstanding dedication in providing exemplary fire protection services to the community. We would like to recognize that this could not have been accomplished without the support and dedicated staff from the 911 Communication Center, the Fire Department, and the Water Departments.

Whereas we are only able to provide one plaque, additional plaques may be ordered by contacting Trey at Bat City Awards. The email is trey@batcityawards.com or by phone at (512) 302-1212.

On behalf of the Commissioner of Insurance, Kent Sullivan and the Acting State Fire Marshal, Ernie McCloud, please accept this award for recognition of achieving your goal.

Please make sure all community officials and residents within your district are notified of the new Public Protection Classification rating for your community, and the effective date.

Sincerely,

Jesse James Williams
Deputy State Fire Marshal
PPC Oversight Officer

New Online Customer Portal

In 2018, we introduced a new online customer portal for making water bill payments. Customers can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill, select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for eBilling

Changes to Our Auto-Pay Program

The auto-pay program has been moved to the Online Customer Portal. This change will not disrupt autopayments set up through our original payment program and no action is required. However, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.

Labor Day Trash Collection

In observance of Labor Day, there will be no trash collection on Monday, September 3rd. Trash collection will resume on the next scheduled service day.

Coming Soon – New Online Customer Portal

Please note the following important changes that are being made to the way online payments are made.

On September 4, 2018, the new online customer portal will be available for making water bill payments. After this date, you can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card. If you made electronic payments in the past the previous website will redirect you to the new payment portal.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill > Select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill

We hope you enjoy the new features which will include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for ebilling

Changes to Our Auto-Pay Program

We are moving our auto-pay program to the Online Customer Portal beginning September 4, 2018. This change will not disrupt auto-payments set up through our original payment program and no action is required. After September 4, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at: 832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.