Water

In 2018, we introduced a new online customer portal for making water bill payments. Customers can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.

How to create an account:

1. Go to www.edpwater.com
2. Click on Pay Your Bill, select your water District’s name
3. Click on PAY ONLINE NOW
4. Click on Sign up now
5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which include:

• Viewing real-time balance & transaction history
• Viewing current and past billing statements
• Viewing your water use history
• Updating your mailing address
• Signing up for eBilling

Changes to Our Auto-Pay Program

The auto-pay program has been moved to the Online Customer Portal. This change will not disrupt autopayments set up through our original payment program and no action is required. However, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.

Please note the following important changes that are being made to the way online payments are made.

On September 4, 2018, the new online customer portal will be available for making water bill payments. After this date, you can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card. If you made electronic payments in the past the previous website will redirect you to the new payment portal.

How to create an account:

1. Go to www.edpwater.com
2. Click on Pay Your Bill > Select your water District’s name
3. Click on PAY ONLINE NOW
4. Click on Sign up now
5. Follow online instructions beginning with your security code from your most recent water bill

We hope you enjoy the new features which will include:

• Viewing real-time balance & transaction history
• Viewing current and past billing statements
• Viewing your water use history
• Updating your mailing address
• Signing up for ebilling

Changes to Our Auto-Pay Program

We are moving our auto-pay program to the Online Customer Portal beginning September 4, 2018. This change will not disrupt auto-payments set up through our original payment program and no action is required. After September 4, 2018, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at: 832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.

As a homeowner, there are several reasons why it is helpful to be able to locate and read your water meter. First, you can determine just how much water you use in a day. As an example, by reading your meter at the beginning and the end of a day you can compare the two reads and tell how much water you and your family used that day.

Another helpful tool in understanding your meter reading is to detect leaks early. If you turn off all faucets and any equipment that uses water in your home, look at your meter and the leak indicator or low flow indicator is still turning, then you have a leak somewhere. The speed at which the indicator is turning determines how large the leak is. Here are some tips to help you find and read your water meter.

Your water meter is generally located near the curb in front of your home close to the sidewalk. For a corner lot it may be on the side of your home. Water meters are typically housed in a concrete or plastic box that may be marked “water” (as shown in the above photo). Carefully remove the lid by using a tool such as a large screwdriver or pliers. Look out for “creepy crawlies” that may be using your meter box as their home!

The picture above shows the water meter face and how to read the meter register. For specific information on rates, billing information and FAQ’s call EDP at 832-467-1599 or visit EDP’s website at: http://www.edpwater.com

The FAQ page has great information!